Eresource Access Problems

We are currently aware of reported problems or planned maintenance on the following services:

  • The Athens service will be undergoing emergency maintenance on Thursday 24th April between 12:00 - 14:00. There may be intermittent authentication issues during this time (reported 24/04/14)
  • There are currently problems for some users accessing Dawsonera books - which say that they are unavailable. Dawsonera are working to resolve this on an urgent basis. (reported 14/04/14)
  • JISC HistoricBooks is running slower than normal - however, you are still able to access texts. JISCs technical team are working to resolve this issue. (reported 24/04/14)
  • There are currently problems with accessing Taylor & Francis journal content via the Swetswise website. They are currently working on a resolution. Meanwhile to assist you, we have added links into the journals A-Z list which go directly to Taylor & Francis content rather than via Swetswise. (reported 14/04/14)
  • i-Pad users who have iOS7 may experience intermittent problems in downloading Dawsonera e-books to their i-pad despite following the instructions at:
    Sometimes you will get a blank or possibly a black pdf. Dawsonera are working on a fix to this problem. (reported 23/10/13)
  • ERIC (Education Resources Information Center) have temporarily disabled access to some of their full text documents because some sensitive personally identifiable information appears in them. Approximately 7,000 full text documents are being added back to the collection per week, and it is estimated that the vast majority of documents will be back online in summer 2014. ERIC are prioritising the restoration of documents that users request, so if you would like to request a PDF that has not yet had full text access restored, please email with the record number (such as ED263102). (updated 08/01/14).