IT Services
What we do
The Birmingham Newman University IT Services department aims to ensure the availability and ease of use of the University computer network and all other technical teaching and learning resources for Newman University staff and students. We are responsible for all hardware and software procurement, installation, support, and maintenance. We aim to provide a friendly, professional, and easy-to-use technical support service for all users of the network.
We offer our Newman students access to a wide range of IT facilities, systems, and benefits. As part of your enrolment, you’ll receive a username and password to access these services and an ID card.
The IT Service Desk is based in the Hub (above Bistro 32); this is the first place to contact if you have any technical issues during your time at Newman.
The IT Service Desk can:
- Help with any printing issues.
- Issue student ID cards.
- Replace lost or stolen ID cards. A £5 fee is payable for this unless you can provide a crime reference number. Purchased through our estore.
- Help to resolve door access problems.
- Issue you with computer log-on details.
- Deal with any password problems or Newman email account issues.
- Once you have enrolled you will have access to OurNewman.
Your email account will be the main point of contact used by the University to send important information to you. You can access your email account anywhere you can access the internet, so please make sure you check it regularly to avoid missing any important news or information.
Wi-Fi
The eduroam service allows students to access the internet at participating institutions across the UK (and increasingly the world) using your university email address and password. This is a free service. Wi-Fi is also accessible in our Halls of residence.
Open access computers
We have a number of open access computers around our campus; you can also borrow a device from the Library.
Student Printing, Scanning and Top-up
Devices for students to print, photocopy and scan are available across the campus and are networked to the student PCs.
Printing costs
Print paper type
A4 single side B&W: £0.07 colour: £0.18
A4 double side B&W: £0.05 colour: £0.14
A3 single side B&W: £0.10 colour: £0.24
A3 double side B&W: £0.08 colour: £0.20
A0 poster – B&W: £8.00
A1 poster – B&W: £6.00
A2 Poster - B&W: £4.00
Office 365
We offer all our students free Office 365 with the latest versions of Word, Excel, PowerPoint, Outlook and OneNote for up to 5 devices. Your licence lasts for the whole time you are enrolled at the university.