FOI Complaints

FOI Complaints

Back to “Freedom of Information Act”

Last Updated: June 8th 2023

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Newman University aims to comply fully with the Freedom of Information Act, however if you are dissatisfied with our response to a request, you have the right to appeal under our complaints procedures. All complaints relating to requests for information under the Freedom of Information Act 2000 will be dealt with in accordance with existing complaints procedures to ensure that they are processed confidentially, fairly and without delay. Complaints are defined as any concerns about any aspect of their treatment by the University College

Complaints relating to Freedom of Information should be forwarded to:

University Secretary and Registrar
Tel: 0121 476 1181

On receipt of the complaint, an investigation will be initiated. If the matter can be resolved immediately the complaint will be passed to the appropriate department for action. Where the complaint relates to the application of the public interest test, the matter will be referred to a member of the Directorate who will, following considerations of the issues, make a decision as to whether the exemption will be upheld or whether to release the information.

If we are unable to resolve any complaint, you can complain to the Information Commissioner, the independent body which oversees the Freedom of Information Act:

Information Commissioner
Wycliffe House
Water Lane

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