The University has a range of policies and procedures related to student services, including:

• General Academic Regulations
• Access and Participation Plan
• Accommodation Information and Accommodation Handbook
• Admissions Policy
• Appeals Procedures – these are usually found within the relevant procedure documents
• Attendance and Engagement Policy (doc – 622KB)
• Data Protection Information
• Debt Management Policy (doc – 77KB)
• Dignity at Study Policy and Procedures
• Fitness to Practise
• Fitness to Study
• Policy on Audio Recording of Lectures
• Safeguarding Policy
• Student Compensation and Refund Policy
• Student Complaint Procedure
• Student Disciplinary Procedures (doc – 166KB)
• Student Protection Plan (PDF – 283KB)
• Policy for Students Under 18 (doc – 71 KB)
• Academic Similarity Checking Policy
• University Course Closure Policy

Please note that some policies are available via the Intranet which will require you to log in using your student or staff login.

If you are a current student or staff member and you cannot see a policy that you are looking for, please log into the intranet and use the search function.

To make an enquiry about a particular policy, please contact the area responsible for the policy. For general policy enquiries please contact the Vice Chancellor’s Office.